Frequently Asked Questions
- "My machine won't start up/boot, can you still recover my data?"Yes, 90% of the time provided the hard drive has not failed. If it has failed than we have to use extreme measures to recover data.
- "I have a virus(es) on my computer, can you remove it (them)?"Yes. Many times remotely.
- "How can we reduce the chances of viruses and malware from entering our computer?"Using a firewall with UTM services that updates regularly & automatically with up to date virus software. Don't let your antivirus subscriptions expire.
- "I'd like to be able to connect with my office network remotely & securely. Is this possible?"Yes. we have secure methods depending on your specific situation.
- "Is an onsite visit from a tech required to fix my system?"Many cases no, we are able to save time and money by accessing your computer remotely.
23591 El Toro Rd. #255 Lake Forest, CA 92630 Tech Support: 949.235.8742 techs@TH2tech.com
Sales Support: 949.235.8743 sales@TH2tech.com